Digitalization Is a Major Potential for the Indian Healthcare Sector, According to the NATHEALTH-Arthur D. Little Report

Despite varying degrees of digitalization, ABDM adoption is still constrained among private providers of all sizes and segments. This is mostly because the advantages are not well known. The ramifications of sharing internal digital systems and data, as well as data security, are concerning to bigger organisations. Because they see digitization as an expense rather than an investment, smaller players are resistant.

1. By technological demonstrations and legislative interventions, demonstrate data security and privacy safeguards for customer health records, for bigger provider segments.

2. Communicate clearly about the ABDM roadmap with providers, emphasising the advantages of digitization and ABDM adoption.

3. Recruit early supporters and collaborators (ABDM evangelists) from top private healthcare organisations, including digitally progressive companies from the healthtech and out-of-home sectors.

4. By establishing explicit certification requirements and roll-out schedules for healthtech, senior care, and home healthcare businesses, you may broaden the scope and ambition of ABDM.

5. Require all hospitals and diagnostic facilities to utilise ABDM-compliant software, and link them to quality accreditation. To improve this, additional Digital Solution Companies (DSCs) should be encouraged to join the ABDM ecosystem.

6. By the implementation of insurance for the missing middle and a single-window Health Claims Exchange (HCX) platform, increase insurance penetration and hasten payor consolidation.

7. Expand the ecosystem of ABDM tools and software providers by streamlining and demystifying compliance procedures and requiring DSCs to furnish providers with ABDM-compliant software.

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