Meta Received 9,226 Reports Via Indian Grievance Mechanism On Instagram For Content Moderation
Meta, the parent company of Facebook and Instagram, has released its monthly compliance report in line with India's IT Rules 2021. The report reveals that the company took down over 38.4 million pieces of content across 13 policies for Facebook and over 4.61 million pieces of content across 12 policies for Instagram in India during March.
The company received 7,193 reports through the Indian grievance mechanism during this period, and it provided tools for users to resolve their issues in 1,903 cases. These tools include pre-established channels to report content for specific violations, self-remediation flows where users can download their data, and avenues to address account hacked issues.
On Instagram, the company received 9,226 reports through the Indian grievance mechanism, and it provided tools for users to resolve their issues in 4,280 cases. Of the other 4,946 reports where specialized review was needed, Meta reviewed content and took action on 1,656 reports in total. The remaining 3,290 reports on Instagram were reviewed but may not have been actioned.